Learner Records &
Credentials Policy

Purpose

This Learner Records and Credentials Policy explains how ISR University manages learner records, course completion information, certificates, and credential-related data.

Records Maintained

• Learner identity and contact information provided during registration.
• Course enrollment and completion status.
• Assessment, certification, or credential information where applicable.
• Support or administrative records needed to provide learner services.

Use of Records

Learner records are used to provide course access, confirm completion, issue certificates or credentials, support learners, and maintain administrative records for ISR University operations.

Access and Correction

Learners may contact ISR University to request assistance with learner record questions, account access, or correction of inaccurate information.

Retention

Learner records should be retained for legitimate educational, administrative, contractual, or compliance purposes. The final retention schedule should be aligned with Integrity ISR recordkeeping requirements.

Credential Verification

Where credentials or certificates are issued, ISR University may verify credential status when appropriate and consistent with applicable policy or agreements.